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Bad buying experience
Posted: Wed Apr 01, 2015 7:50 pm
by fastrider
Stupidly bought my first Porsche from a trader to find that the advert wasn't accurate - stating an accessory was fitted - when it wasn't... Anyone know the best course of action as the trader is not interested in addressing the issue?
Re: Bad buying experience
Posted: Wed Apr 01, 2015 8:14 pm
by tr7v8
fastrider wrote:Stupidly bought my first Porsche from a trader to find that the advert wasn't accurate - stating an accessory was fitted - when it wasn't... Anyone know the best course of action as the trader is not interested in addressing the issue?
More info would be useful, but not the traders name. What model, what is the accessory?
Re: Bad buying experience
Posted: Wed Apr 01, 2015 8:57 pm
by fastrider
Thanks for guidance, not easy situation for me. 911 996 1999 GT3look, headlamp washers is the issue, advert said they had 'em, I never checked I admit, I'm told a few hundred quid to put them on...
Re: Bad buying experience
Posted: Thu Apr 02, 2015 9:18 am
by JasonGibson
I know that some dealers online descriptions of options are incorrect as they seem to use a generic listing related to the model.
Assuming you viewed before buying, you had the ability to see any visible options,
not sure n your rights but personally headlamp washers wouldn't be a deal breaker if i found a good car.
Re: Bad buying experience
Posted: Thu Apr 02, 2015 11:05 am
by sam
jasongibson wrote:I know that some dealers online descriptions of options are incorrect as they seem to use a generic listing related to the model.
Assuming you viewed before buying, you had the ability to see any visible options,
not sure n your rights but personally headlamp washers wouldn't be a deal breaker if i found a good car.
Plus one
Re: Bad buying experience
Posted: Thu Apr 02, 2015 1:45 pm
by Greggers
You've got the car and he's got your money.
I think you'd have a struggle getting anything out of him now - these are bargaining points before you cough up.
Having said that, I'd take a view on the real-world difference not having the washers is making to your car, and whether you really want to spend that much on a retro-fit, or expect him to return that much to you as 'compensation' ...
Hope you can resolve it happily.
G
Re: Bad buying experience
Posted: Thu Apr 02, 2015 5:12 pm
by village eejit
996s with headlight washers are a PITA to remove the headlight assembly if you need to change a lamp. The corner of the headlight that they protrude through invariably gets damaged as the washer jet remains in place and you have to try to lift the headlight assembly over it when it is only designed to slide forward and not up.
I prefer dirty headlights to cracked corners any day, so look on the bright side, Terry Tibbs might have done you a favour by making up the options list!
Re: Bad buying experience
Posted: Thu Apr 02, 2015 7:01 pm
by PaulSmith
Surely this is an April Fool?

Re: Bad buying experience
Posted: Thu Apr 02, 2015 8:19 pm
by briggy
Basically, under the Sale Of Goods Act (1979, I think), the goods have to be "as described". If not, you are entitled to a refund i.e. you reject the car. In reality though, you can't get blood out of a stone. If the trader won't play ball, you need to look at taking him to the small claims court. It's a cheap and painless process, you don't need a solicitor, but there are limits to the amount you can claim. You also need to weight up the costs against the gains. If you lose, you'll have to stand your costs, which may be more than retrofitting the missing parts.
Also, is it "reasonable" to reject a car on such relatively trivial grounds? It's not like he's sold you a 944 Lux which was advertised as a 944 Turbo.
Think you're going to have to put this one down to experience.....
Caveat emptor.
Re: Bad buying experience
Posted: Thu Apr 02, 2015 10:19 pm
by sam
briggy wrote:Basically, under the Sale Of Goods Act (1979, I think), the goods have to be "as described". If not, you are entitled to a refund i.e. you reject the car. In reality though, you can't get blood out of a stone. If the trader won't play ball, you need to look at taking him to the small claims court. It's a cheap and painless process, you don't need a solicitor, but there are limits to the amount you can claim. You also need to weight up the costs against the gains. If you lose, you'll have to stand your costs, which may be more than retrofitting the missing parts.
Also, is it "reasonable" to reject a car on such relatively trivial grounds? It's not like he's sold you a 944 Lux which was advertised as a 944 Turbo.
Think you're going to have to put this one down to experience.....
Caveat emptor.
Except about the same financial differential! As has been said several times already in this thread, if its the right car, washers are small beer!