Time for an update on this thread

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It's taken a couple of weeks to resolve this, but I am pleased to say that the mystery of my problems has been solved by Andy at Promax today

. Before I explain what has happened, I would just like to compliment Andy on the customer service that he has shown to me over the last few weeks. He has gone out of his way to help me diagnose the problem, but has also been extremely understanding about the situation and resolved it completely to my satisfaction

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Basically, despite trying two chips from Promax in my car, I was still having the same problem of non-starting when they were fitted. This seemed very odd, given that Andy had checked both chips quite carefully to ensure that they were correct, so he diagnosed that perhaps it was a problem specific to my car/ECU. Fortunately, I thought to take a photo of the ECU when I last had it out of the car, and this enabled Andy to spot the problem immediately...the car was already chipped

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The photo below shows the ECU opened out and within the yellow oval you can see the main chipset sitting on a small additional circuit board/socket. It turns out that this is something that some chip companies choose to do to protect their chips from being easily copied, and so fitting any other chip into the top of it will result in... yes, you've guessed it, a non-starter.

So, in summary, there is nothing wrong with the Promax chip that I was supplied with, it's just that it wasn't necessary and conflicted with someone elses previous handiwork on my car. I wasn't particularly to know this, as I haven't had the car long, and suspect that the previous owner may not have known about it either

. I have therefore decided to stick with what I have got and, despite the problem being entirely mine, Andy has agreed that I can return his chip

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All I can say is, deal with Promax with confidence that they will provide you with the goods that you seek and provide excellent customer service. My apologies to Andy if this thread has caused anyone to think again about Promax

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Phil