savagewomble wrote:
Having just completed a nut and bolt restoration, I had great plans of bringing my pale yellow 1973 911 targa down to Beaulieu on the 6th for the Porsche day.
Giving myself plenty of time I thought I would get the wheels refurbed so they wouldn't let the rest of the car down.
After loads of research I decided on using Pristine in Woburn Sands (Milton Keynes) not only were the reviews ( I saw ) good but they are only five minutes away. So I popped round the Wednesday 20/05/2015 before the bank holiday and after having a very promising consultation, I decided to get them to do the work. They told me due to the bank holiday that they would be ready mid the following week.
So round comes the 6th June hooray Porsche day at Bealieu!!! and I am sure as all of you who went are saying "hang on! I don't remember seeing that car amongst the fabulous array of members Porsches........."
Thats because it wasn't there!!!!!!!
Thanks Pristine!!!!!!!! after various phone calls and lots of excuses including "the guy who does the masking has been on holiday" (surely there is more than one person capable of this)
I get a phone call on the Wednesday 10/06/2015 saying " Your wheels are finished!! BUT, one of them has the coating popping and did I want to collect them"
Now I am not what you would call a stickler, but I am paying them for 4 wheels to be refurbed, not 3 to be refurbed and one to be worse than it went in due to their incompetence. The guy sounded quite shocked when I said to get it done properly, what did he expect? its not like they've had them for 3 weeks already...........
I have just phoned them 15th June @ 3:00pm
"oh sorry I meant to call they won't be ready until Wednesday they have to be stripped" but I thought they were doing that last week... silly me!
I am at my wits end. I am heading over at about 4:15pm to pick them up (in what ever condition they are in) and taking them elsewhere. I will post pics shortly
Please,please please can someone recommend a wheel refurbishers in the MK area that are at least remotely professional???????
Thankyou all for listening and I hope if any of you use them you get treated like you actually matter and that they do a quality job.
masking is not an easy job. If the powder coat has popped its more than likely due to porosity in YOUR wheels not incompetence.