Porsche Enthusiasts Club Forum

It is currently Tue Mar 19, 2024 10:13 am
Classic Line Insurance


All times are UTC [ DST ]




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Classic Line Insurance - Possible Data Breach ?
PostPosted: Mon Feb 22, 2021 2:30 pm 
Offline

Joined: Thu Apr 05, 2012 6:21 pm
Posts: 82
Location: New Forest
TIPEC membership: 7353
Dear Fellow Members

Like many TIPEC members I insure my cars via ClassicLine.

On 7th February I received an email from them to apologise for an email sent the previous week, containing a virus, from a fake ClassicLine account. Their head of IT explained that there had been no compromise of our personal data. Working in the commercial intelligence and security business I am not convinced by that answer and asked ClassicLine for a more detailed explanation. To date I am still waiting for that.

I have written to them again, today, asking for an explanation. I have also asked if they have reported this incident to the Information Commissioners Office.

I post on here for 3 reasons:

1) You may have been a recipient of the virus infected email and since my virus checker did not pick it up you may wish to double check your computers.
2) It seems possible to me that someone may have access to the email addresses of ClassicLine customers. If they have access to that (and I emphasise the 'if') then they may also have access to other details (I emphasise 'may');
3) The club has a relationship with ClassicLine and they must take all customer concerns (but dare I say TIPEC members particularly) seriously. If the don't respond I will report the incident to the Information Commissioners Office.

Do drop me an email if you have any concerns. I will update this post with any correspondence I receive from ClassicLine.

For reference, ClassicLine's email is below.

Steve


Attachments:
classicline.png
classicline.png [ 123.89 KiB | Viewed 3170 times ]

_________________
Steve

1996 993 Targa Tiptronic (Helga) - keeper
1986 944 Turbo (Hildagarde) - now gone
1981 911SC Targa (Gertrude) - now gone.
1988 3.2 Coupe - why did I sell her? Much missed
1997 2.5 Boxster - gone
Top
 Profile  
Reply with quote  
 Post subject: Re: Classic Line Insurance - Possible Data Breach ?
PostPosted: Tue Feb 23, 2021 8:45 am 
Offline

Joined: Thu Dec 03, 2015 4:25 pm
Posts: 538
Location: Walsall, West Mids.
TIPEC membership: 7576
I received the e mail in question which I recognised as suspicious and put it in my spam folder. I also received the Classicline message which I read. My computer remains fine.

David

_________________
Largie
Porsche 968 Coupe
BRA 289 Cobra Replica
Radical PR6
1928 Delage DR 70 Saloon
LandRover Discovery Sport


Top
 Profile  
Reply with quote  
 Post subject: Re: Classic Line Insurance - Possible Data Breach ?
PostPosted: Sat Feb 27, 2021 4:03 pm 
Offline

Joined: Thu Apr 05, 2012 6:21 pm
Posts: 82
Location: New Forest
TIPEC membership: 7353
Further to my last ClassicLine have told me that car registration details were probably also taken. If registration numbers were taken then possibly other data was as well.

They have reported the incident to the Information Commissioner.

_________________
Steve

1996 993 Targa Tiptronic (Helga) - keeper
1986 944 Turbo (Hildagarde) - now gone
1981 911SC Targa (Gertrude) - now gone.
1988 3.2 Coupe - why did I sell her? Much missed
1997 2.5 Boxster - gone


Top
 Profile  
Reply with quote  
 Post subject: Re: Classic Line Insurance - Possible Data Breach ?
PostPosted: Wed Mar 03, 2021 4:42 pm 
Offline

Joined: Mon Jun 28, 2010 9:47 pm
Posts: 272
Location: Fleet, Hampshire
TIPEC membership: 6089
Hi Steve,

They assured me on the 28th January that there had not been a data breach, so I'm interested to see where this goes.

Dear Ian

We are sorry that you may have, within the last few days, received an email that appears to have come from us.

We can confirm that it has NOT come from Classicline and we would ask you to delete this email and not open it. Please be assured that our servers holding your personal details have not had any entry gained or have been ‘hacked’ and your personal data is, as always held in a secure hosted environment that is separate to all email servers.

We apologise for any inconvenience this may have caused.

Kind regards,

xxxxxxxxx

_________________
Current Cars : Porsche 968 Coupé - Tiptronic (Aventura)
................: Mazda 3 Sport
Previous Cars: Porsche 968 Coupé - Manual (Midnight Blue- K750 PLK)
................: MG Midget (Aqua - KUR 643L)


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group