I had my fiirst experience with a Porsche dealers as some of you will know , ordering the dreaded 'heater clip'. It turned out they come in packs of three ( though they offered me one if i wanted) and damn the expense I ordered three 'bearings' and three clips.
Today a Jiffy bag arrived by recorded post signed for by our superb village postie and inside were the two packs and a credit card bill for wait for it ........... £3.21.
No postage or packing charged even though it was sent recorded.
Since poor customer service in this country today ( and bad manners in general) are a real grinding hate of mine I am rather impressed
Regards Mas
