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Mas
 Post subject: Porsche parts prices and customer service !
PostPosted: Thu Oct 01, 2009 12:52 pm 
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Joined: Sun Aug 23, 2009 9:03 pm
Posts: 527
Location: N/E Herts
TIPEC membership: 5565
Skype ID: ukmastiff
I had my fiirst experience with a Porsche dealers as some of you will know , ordering the dreaded 'heater clip'. It turned out they come in packs of three ( though they offered me one if i wanted) and damn the expense I ordered three 'bearings' and three clips.

Today a Jiffy bag arrived by recorded post signed for by our superb village postie and inside were the two packs and a credit card bill for wait for it ........... £3.21.

No postage or packing charged even though it was sent recorded.

Since poor customer service in this country today ( and bad manners in general) are a real grinding hate of mine I am rather impressed :mrgreen:

Regards Mas

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~~~ 1985 Zermatt 944 Turbo , She's back ~~
~~~ Black 1987 944 Turbo (sold) ~~~
~~~ 1985 Zermatt 944 Turbo (sold) ~~~
~~~ Volvo V70 T5 ~~~~
~~~~ MG ZT cdti manual Silver ~~~
http://hertsclassics.blogspot.com/

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tr7v8
 Post subject: Re: Porsche parts prices and customer service !
PostPosted: Thu Oct 01, 2009 2:03 pm 
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Joined: Sun Nov 04, 2007 7:43 pm
Posts: 12835
Location: Chatham, Kent
TIPEC membership: 4190
My experience as well Mas. Which OPC was it?

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Jim

http://tipec.net/region_southeastlondon.php

2018 Mitsubishi Outlander PHEV
2005 Porsche Cayenne S SOLD
2000 Jeep Grand Cherokee SOLD
2010 Mazda MX5 Mk3.5 2.0 Sport Tech SOLD
2000 Porsche Boxster S SOLD
1987 Porsche 944
2019 Abarth 595C

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944 Man
 Post subject: Re: Porsche parts prices and customer service !
PostPosted: Thu Oct 01, 2009 2:45 pm 
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Joined: Tue Sep 23, 2008 6:18 pm
Posts: 1955
Location: Sheffield: Rome of the North!
TIPEC membership: 0
Exeter at a guess.

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Simon On The Edge..... In The Hedge!

1988 944 Turbo - the Pink Pig
1989 944 2.7
1985 944 It's alive!
1986 944 Automatic

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Mas
 Post subject: Re: Porsche parts prices and customer service !
PostPosted: Thu Oct 01, 2009 3:00 pm 
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Joined: Sun Aug 23, 2009 9:03 pm
Posts: 527
Location: N/E Herts
TIPEC membership: 5565
Skype ID: ukmastiff
***** Lancaster Porsche, Harston ( Cambridge) ******

Me being 'almost' Anglia Region they are my closest :mrgreen:

Regards Mas

_________________

~~~ 1985 Zermatt 944 Turbo , She's back ~~
~~~ Black 1987 944 Turbo (sold) ~~~
~~~ 1985 Zermatt 944 Turbo (sold) ~~~
~~~ Volvo V70 T5 ~~~~
~~~~ MG ZT cdti manual Silver ~~~
http://hertsclassics.blogspot.com/

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AlpineTurbo
 Post subject: Re: Porsche parts prices and customer service !
PostPosted: Thu Oct 01, 2009 5:26 pm 
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Joined: Thu Aug 20, 2009 11:58 pm
Posts: 1296
Location: Warwickshire
From when I have been to an OPC it has been fine too.

Remember they are not cheap for everything but on quite a few bits they are.

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The member otherwise known as Chas

Ex Owner of a 1989 944 S2 and a 1991 944 Turbo (Ex Andrew Sweetenaham (ProMax) car)

Now Porkerless! Now with a 2003 BMW M3 and 1991 Mercedes W124 250D

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watchcam
 Post subject: Re: Porsche parts prices and customer service !
PostPosted: Thu Oct 01, 2009 5:48 pm 
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Joined: Sun May 31, 2009 3:59 pm
Posts: 924
Location: Bath, UK
TIPEC membership: 5406
I ordered the Porsche Parts price list from Porsche Bristol. It arrived a few weeks later and they called me up. Paid with card and it arrived next day. Good service? Only grumble I would have is I checked the price list for the cost of said price list and it should have been £6.50. They charged £11 :-)

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1985 928 S2 Iris Blue
2006 A6 3.0 Quattro
2003 4.7 H.O Grand Cherokee

Gone but not forgotten:
1986 944 Lux
1988 944 Lux

Location - Near Bath in South West

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