jmgarage wrote:
the problem may be with the cabin temperature sensor (as yours in a climate control one, rather than the basic version), or the main circuit board in the heater control unit.
Hi Kev, as JMG states, it could be this device, or the control unit. It would be a shame to get a replacement sensor only to find it wasn't that

.
So, it would be good to test the sensor first to see if it is operating. Now, I don't know the typical resistance range of this device, but a simple check would be to remove it and put a multimeter across pins 2 and 4 and see what you get. If it is either 0 ohms or infinite then you know it is bad. If you get a stable reading I would suggest you pass some warm air into the device (hair dryer on cool?) and check what happens to the reading (it will either go up or down). If it doesn't, then again it might be faulty. If it does respond, then let it cool back to the first reading and try the test a couple of times. If they all appear about the same I would think it is operating OK.
If it is OK, then the next thing would be the control unit

....this is not really repairable as I have hunted high and low for a circuit diagram and gotten nowhere (even the simpler standard heater one!). If you know someone with a spare known good one, here would be a good time for a substitution test.
Hopefully, it will be the sensor (but they are probably quite expensive!).. good luck!
Just another thought..there are a couple of other sensors in the heater box itself, however I cannot tell from the circuit diagram which ones are used for the climate control rather than the AC version..if anyone else has any experience with this problem some further advice would be good! However, I understand that climate control is rather a rarer beast than the standard heater.
......just seen JMGs latest post too..yes, you need to check that rod. Generally it fails so you get hot all the time, but it could be a culprit. see Clarks Garage for a full procedure and photos, etc on this issue, it also gives you a pretty good idea on how the air circulates around the heater unit and which relay operates what flap, etc.