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911 Carrera 2S - Intermediate Shaft Collapse
http://forums.tipec.net/viewtopic.php?f=8&t=22825		 Page 1 of 2
Author:  peterkelly [ Fri Jul 28, 2017 4:41 pm ]
Post subject:  911 Carrera 2S - Intermediate Shaft Collapse
All

So driving on Sunday and I lose all power on the Mway.

Not great but even worse when it is confirmed by garage that the intermediate shaft in the engine has collapsed and that the best option is a new engine from Porsche. Cost is £12k plus VAT and £2k labour plus VAT.

Not a good day at the office.

Any advice - car is 12 years old with 103k miles and I have had it since new when I picked up in the factory.

I feel rather let down by Porsche here and am wondering whether there is any negotiation to be had with them regarding the cost of a new engine.

Regards

Peter
Author:  tr7v8 [ Fri Jul 28, 2017 8:07 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Don't do anything else except get the car to Hartech in Bolton. Phone them & they'll arrange collection. They will strip it & assess it & the quote will be a long way short of the 12K. And you'll get a better engine at the end of it.
Author:  Spot [ Tue Aug 01, 2017 7:32 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Exactly what Jim said. Hartech have tons of info on their website, and really are the 'go to' for engine issues.
Author:  MichaelW944 [ Tue Aug 01, 2017 10:51 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Hartech all the way. I have heard loads about them by people who have used their services and never heard a bad word spoken about them and the good has been excellent.
Author:  sam [ Wed Aug 02, 2017 8:23 am ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
That's tough luck, hope you have some good news soon!
Author:  peterkelly [ Sun Aug 06, 2017 11:55 am ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Thanks all for your replies. It is booked in now with Hartech and fingers crossed....

Better solution that a new engine by all accounts and certainly much more economical.

Very disappointed in Porsche that such a catastrophic problem has not been dealt with but hey ho.

Best

Peter
Author:  MichaelW944 [ Sun Aug 06, 2017 12:08 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Hope you get it back quickly but you know it's in good hands.
Author:  Sean Smallman [ Sun Aug 06, 2017 4:37 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Its a shame that such a great car has this black mark on the engine. It is so random and whilst there are lots of theories, no one has definitively pinned the cause down.

Barry and the team up there are brilliant, they will make her better than new and you get a chunk of your cash back when you come to sell.

Let us know when she's firing on all cylinders again.
Author:  sam [ Sun Aug 06, 2017 11:41 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Sean Smallman wrote:
Its a shame that such a great car has this black mark on the engine. It is so random and whilst there are lots of theories, no one has definitively pinned the cause down.

Barry and the team up there are brilliant, they will make her better than new and you get a chunk of your cash back when you come to sell.

Let us know when she's firing on all cylinders again.


Blimey Sean, don't mention CHUNK !! :?
Author:  tr7v8 [ Mon Aug 07, 2017 4:58 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Oil I think plays a part, lots of US stuff supporting this.
Barry uses Miller 10w/60 and you have stick with this to keep the warranty. Mine ran better and quieter on 15w/50.
The bearing is undersized for the load which doesn't help, but the lack of clean oil getting to it is the final straw.
Author:  Sean Smallman [ Mon Aug 07, 2017 5:34 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
I think the damage may be done in the cars early weeks. It's too low a failure rate to be something as common as oil.

There were over 215,000 made (all variants) and the failure rate is in the .0%. I am not for one minute saying this is acceptable, as you would expect a sports car to be bullet proof. The air cooled and four pots don't suffer and I don't believe owners were more mechanically sympathetic.
Author:  sam [ Mon Aug 07, 2017 6:19 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
I agree with your points Sean, but there has been some sloppy engineering practices (by Porsche Standards) employed in that engines development (money?) . Were lessons learned? Enter the 997, oh dear, some still failing, sure a small number, well documented, but hey!! Plus the most disappointing aspect of the whole sorry state of affairs has been the level of support from the company for the relatively low number of devastated owners.
Author:  Merlot [ Mon Aug 07, 2017 7:45 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
sam wrote:
Plus the most disappointing aspect of the whole sorry state of affairs has been the level of support from the company for the relatively low number of devastated owners.


Vauxhall built cars with poor steel and the reputation lasted for decades. The wings rusted and the headlamps fell out!

I'm sure a bean counter at Porsche has been promoted for the increase in warranty renewals through IMS/RMS but they really need to consider a very hard won reputation by fixing the cars with proper service histories for a minute cost of the total marketing budget.
Author:  Sean Smallman [ Mon Aug 07, 2017 11:24 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
Merlot wrote:
sam wrote:
Plus the most disappointing aspect of the whole sorry state of affairs has been the level of support from the company for the relatively low number of devastated owners.


Vauxhall built cars with poor steel and the reputation lasted for decades. The wings rusted and the headlamps fell out!

I'm sure a bean counter at Porsche has been promoted for the increase in warranty renewals through IMS/RMS but they really need to consider a very hard won reputation by fixing the cars with proper service histories for a minute cost of the total marketing budget.

Totally agree
Author:  Merlot [ Tue Aug 08, 2017 5:59 pm ]
Post subject:  Re: 911 Carrera 2S - Intermediate Shaft Collapse
If you have a 991 GT3 I think Porsche may be listening......

Copied from rennlist-

"- Engine warranty extended to 10 years/120,000 miles with respect to failures related to this specific issue (from in-service date)
- Warranty extension is fully transferrable – Covers all current and future 991.1 GT3 owners with no action required by the owner
- If an engine fails as a result of this issue the defective engine will be replaced with a new engine that has the revised parts (no more top end rebuilds)
- Includes all markets (this is global, not just for US owners)"
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