Porsche Enthusiasts Club Forum

It is currently Wed Aug 21, 2019 4:18 am
Asset Trust


All times are UTC [ DST ]




Post new topic Reply to topic  [ 8 posts ] 
Author Message
 Post subject: Renewal problem
PostPosted: Sun Dec 23, 2007 9:01 am 
Offline
User avatar

Joined: Mon Nov 05, 2007 9:12 pm
Posts: 1369
Location: Willenhall
Had the usual letter from my insurers to remind me that the cover on the 928 runs out on 23rd December. Letter suggested the best option was to ring with mileage details etc and renew over the phone so I picked up the phone Friday 21st at 11am to give them a ring.

To my utter disbelief there was a recorded message saying the offices were now closed for Xmas and would re-open on 27th December. Emailed them to confirm paperwork in the post but a bit miffed that I will actually be out of cover for a few days. Can't believe they didn't mention in their letter that they would be closed from 20th December


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Dec 23, 2007 11:09 am 
Offline

Joined: Thu Nov 15, 2007 12:52 pm
Posts: 383
What poor service

They don't deserve your business

I use M.F.L. in Nuneaton. Have done so for many years (phone 02476340855). They are insurance brokers. Always give me a minumum of two weeks written notice of a renewal together with a quote and will accept renewals over the telephone.

The 993 is insured in my wife's name as she is the registered keeper. The reasons are complex. However,she has never driven a Porsche in her life and pays £429 per annum including uninsured loss cover. Before anyone asks, she is not insured with some Micky Mouse outfit. The insurance company concerned is national and very reputable

So there's a poosibility for you after Xmas.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Dec 23, 2007 12:40 pm 
Offline
Site Admin
Site Admin

Joined: Thu Jan 01, 1970 1:00 am
Posts: 5498
Location: Rochester, Kent
TIPEC membership: 911
What morons, I would suggest insuring on line with a company to make sure you are covered.

You have 14 days to cancel which will give you enough time after the holidays to sort it out properly.

_________________
Chairman/Advertising/Events

Join the Club

Simply Porsche Show

Silver 1989 911 Speedster
Midnight Blue 2004 996 C4S Cab
Tahoe Blue 1990 964 C2
Zenith Blue 1998 BoxsterSold
Guards Red 1992 944 S2 Cab gone but not forgotten
Mediterranean Blue BMW 530e


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Dec 23, 2007 1:34 pm 
Offline
User avatar

Joined: Mon Nov 05, 2007 9:12 pm
Posts: 1369
Location: Willenhall
Its tempting to move at the minute because of the cock up but the 928 is laid up anyway about to get the benefit of a new MAF and the premium works for me:
Classic cover (5,000 miles pa) with breakdown, legals and guaranteed value for less than £250
I emailed to confirm the cover is to be renewed and the documents/payment is in the post so if there was a problem between the 23rd and 27th when there're open again I would argue that the car was covered throughout.


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Dec 23, 2007 3:04 pm 
Offline

Joined: Mon Nov 12, 2007 1:16 am
Posts: 4837
Location: Emsworth Hants
TIPEC membership: 993
Shabby treatment !!


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Dec 23, 2007 3:29 pm 
Offline
User avatar

Joined: Mon Nov 05, 2007 4:15 pm
Posts: 2396
Location: BOURNEMOUTH
PaulPSB wrote:
Its tempting to move at the minute because of the cock up but the 928 is laid up anyway about to get the benefit of a new MAF and the premium works for me:
Classic cover (5,000 miles pa) with breakdown, legals and guaranteed value for less than £250
I emailed to confirm the cover is to be renewed and the documents/payment is in the post so if there was a problem between the 23rd and 27th when there're open again I would argue that the car was covered throughout.


Hi :)

You can argue all you wish...but you will NOT be in the ANPR database, which means you are NOT insured for that period, so avoid ALL motorways (ANPR Cameras on bridges) and all police cars....:(

I would insure with someone else and tell them where to stick their missing policy....

All the best Brett :)

_________________
928S2 AUTO V8 4.7 1986-XPIPES ANDERSON RACE EXHAUST,K&N, WIZARDS OF NOS MAXX RACE CONTROLLER & WON RACE REVO NITROUS KIT 2000 HP CAPABLE.
-UK 928 1/4 Mile and Top Speed Record Holder-208.10 mph- Email managingdirector@pchealthcare.co.uk


Top
 Profile  
Reply with quote  
 Post subject:
PostPosted: Sun Dec 23, 2007 5:14 pm 
Offline

Joined: Fri Nov 09, 2007 7:40 pm
Posts: 669
Location: Northants
TIPEC membership: 666
It's a very common practice. Send out the renewal very close to the expiry date and hope the customer has forgotten it's about to run out. Gives you little time to shop around and almost guarantees a Renewal.

I'm sure most of us always shop around as we are 'car people' and pay more attention to our cars than most. When I worked in insurance it was known that a very high percentage of 'ordinary' cars just renew automatically with their current insurer. As long as you don't put the premium up by too much, 'Renewal Inertia' almost guarantees it's in the bag :roll:

_________________
Paul Smith - Northants
90 944 S2 Black


Top
 Profile  
Reply with quote  
 Post subject: Re: Renewal problem
PostPosted: Wed Jan 23, 2013 8:57 pm 
Offline

Joined: Mon Apr 23, 2012 3:55 pm
Posts: 14
TIPEC membership: 0
Old post but that does sound very unprofessional!

_________________
Porsche Service
Mercedes Service
Car Service


Top
 Profile  
Reply with quote  
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group